Strengths
What the numbers prove you do well.
AccountingBPO
Accounting that understands youbefore you even have to ask.
Clarity in Numbers, Kind in Support, Joy in Growth.
Enjoy our demoKeep what you have.We’ll just connect the dots.
No painful migration, no starting from scratch.We play nicely with your current tools so you can hit the ground running.
See how we connect the dotsPowered by AI. Guided by Heart.
AI handles the heavy lifting, but real understanding takes a human touch.
Before recommending any numbers, we hop on a quick Clarity Session to understand your workflow and craft a custom plan that fits your budget perfectly.
Book a Clarity SessionOur method · The Strategic Growth Flywheel
Three frameworks. One wheel. Finance at the centre.
Most firms hand you a single answer — sell more, cut costs, bolt on AI. We use three proven ways of thinking, in order: see the business honestly, act deliberately, then innovate on value. Two are classics we borrow, with credit. One is our own. All three only work when someone owns the numbers underneath.
Gear 01 · Diagnose
SWOT — you can’t fix what you haven’t honestly seen.
Origin credited to 1960s corporate-planning research at Stanford Research Institute.
SWOT sorts what you know into four boxes: strengths and weaknesses inside the business, opportunities and threats outside it. It is one of the most widely used strategy tools in the world — and one of the most often done badly, because most SWOTs are built on opinion.
Our twist: we build it on your books. Is a product line really a strength once freight, duties and returns are counted? Is a new market really an opportunity once tax, compliance and getting cash back out are priced in? Diagnosis is a financial act first.
HelpfulHarmful
Internal
External
Weaknesses
Where margin or cash quietly leaks away.
Opportunities
Markets and moves that pay back — on paper and in cash.
Threats
Costs, rules and competitors that could hurt you next.
Gear 02 · Act · An AccountingBPO framework
The 3P — two moves to defend, one to deliver.
SWOT tells you where you stand. The 3P turns that into action. We built it from years of running the books for growing businesses: the problems that hurt most were rarely surprises in the numbers — only surprises to management.
Predict
DefenceSee it coming.
We turn your ledgers into forward views: cash runway, margin by product and market, and the tax bill before it arrives.
For example
A business planning a Vietnam entity learns its first-year cash need depends less on setup cost than on how long VAT refunds take to come back — and funds the entry around it.
Prevent
DefenceStop the bad before it costs you.
Controls, compliance calendars and structure reviews that close gaps before an auditor, a tax authority or a bank finds them.
For example
Charges between a Singapore parent and its Philippine subsidiary are priced and documented before year-end — not defended after a transfer-pricing query.
Provide
OffenceDeliver the right value — even when the best answer isn’t ours.
Information people can act on, the right structure for the next market, and an honest referral when a specialist would do it better.
For example
Three country heads meet every week on one set of numbers, in one currency — instead of three reports that never quite reconcile.
Threats and weaknesses get defended. Strengths and opportunities get delivered on.
Gear 03 · Innovate
ERRC — value innovation, not guesswork.
From Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne (Harvard Business Review Press, 2005), where it is called the Four Actions Framework.
Kim and Mauborgne’s insight is that the strongest companies don’t just fight harder in crowded markets. They make the competition less relevant by lowering cost and raising value at the same time. The ERRC grid puts four questions to everything an industry takes for granted.
Our twist: we bring the cost-to-serve. You can’t decide what to eliminate or create without knowing what each customer, product and market truly costs you. We put that number on the table, so the grid is filled with evidence rather than enthusiasm.
↓ Cost comes down↑ Value goes up
Eliminate
Which things the industry takes for granted should go altogether?
Raise
Which should be lifted well above the industry standard?
Reduce
Which should be cut well below the industry standard?
Create
What should be offered that the industry has never offered?
How the three turn together
Finance doesn’t sit beside the strategy. Finance is the axle.
Every gear runs on numbers. Diagnosis needs the truth, action needs forecasts and margins, and ERRC needs your real cost-to-serve. Each turn feeds the next — and each cycle spins faster than the last.
Finance · the axle the wheel turns on
“You do not rise to the level of your goals. You fall to the level of your systems.”
Put your business on the wheel.
Start with a clarity session.
We’ll run your numbers through all three gears and show you which one to turn first. Or try the Yi.Flow demo first — no sign-up needed.
Credits
SWOT analysis: origin credited to 1960s corporate-planning research at Stanford Research Institute. ERRC grid (the Four Actions Framework): W. Chan Kim and Renée Mauborgne, Blue Ocean Strategy, Harvard Business Review Press, 2005. Blue Ocean Strategy is a registered trademark of its owners; AccountingBPO is not affiliated with or endorsed by them. The 3P (Predict · Prevent · Provide) and the Strategic Growth Flywheel are AccountingBPO frameworks.
Education
Watch and learn.
Short videos from our team on running a company in Singapore and across borders — tax, accounting, company secretarial work, and the tools we build. Free, and in plain language.
Featured
Start here.
Who we are, what we build, and where we’ve been sharing it.
Playlists from AccountingBPO
Learn by topic.
Our channel, @ACCOUNTINGBPO, organised by the work we do for you.
Taxation Singapore
Corporate tax, structures and the questions owners ask.
Open playlist →Accounting
Reporting standards and cross-border transactions, explained.
Open playlist →Corporate Secretary
Company structures and compliance, from Pte Ltd to Public Ltd.
Open playlist →Networking
Why the connections around a company matter to its survival.
Open playlist →
Rachel’s series · 星耀SG视角
Cross-border tax, in English and Chinese.
Rachel Chen, our associate tax partner and a Chartered Accountant, explains the rules that matter when business crosses borders.
GST
Zero-rating, exports, international services and the logistics industry.
Open playlist →Tax treaties
DTAs · 108国和新加坡双边税务协定
Singapore’s agreements with 108 countries, residency and certificates of residence.
Open playlist →Family offices, CRS and trusts
SFO · CRS共同申报准则和Trust信托
Single Family Offices, the 2026 framework, VCCs, CRS reporting and trusts.
Open playlist →China tax for foreigners
中国外籍税务
Cross-border rules for people and businesses moving between Singapore and China.
Open playlist →More from our channel
Popular videos.
Quick answers to questions we hear every week.
My managers love me now! The accountants’ dashboard
Yi.Flow in action.
I saved thousands — no more data entry!
Yi.mport, our document processing.
Public Ltd or Pte Ltd: which should you incorporate?
How to share net proceeds from property sales
Cash-flow insights.
Tax on e-commerce transactions in Malaysia
Recognising revenue under IFRS 15 and FRS 115
Have a question a video didn’t answer?
Ask us on WhatsAppPrivacy notice
How we handle your personal data.
We look after other people’s numbers for a living, so we take their data seriously. This notice explains what personal data we collect, why, and the choices you have — in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Who we are
AccountingBPO Pte Ltd (UEN 199707569K), 1 North Bridge Road, #14-10 High Street Centre, Singapore 179094 (“we”, “us”). We provide accounting, tax, corporate secretarial and advisory services, and the Yi.Suite software.
2. The personal data we collect
- When you contact us — by phone, email or WhatsApp: your name, company, contact details and what you tell us.
- When we act for your company — details of directors, shareholders, officers and employees that we need to provide our services and meet legal requirements, such as identification documents for company filings and customer due-diligence checks, and payroll information.
- When you use Yi.Suite — your account details, and records of how you use the software, so we can run and support it.
3. Why we use it
- To reply to your enquiries and provide the services you engage us for.
- To meet our legal and regulatory obligations, including filings with ACRA, IRAS and other authorities, and anti-money laundering checks.
- To run, secure and improve our services and software.
- To send you updates or marketing — only if you have agreed to receive them.
4. Consent
We collect, use and disclose your personal data with your consent, or where the PDPA or another law allows us to without it. You can withdraw your consent at any time by contacting us (section 12). If you do, we will tell you what that means for the services we can continue to provide.
5. Who we share it with
We do not sell personal data. We share it only where needed:
- Government authorities and regulators, such as ACRA and IRAS, when a filing or the law requires it.
- Service providers who help us operate, under contracts that require them to protect it: cloud hosting and storage (Google Cloud and Cloudflare), and business-grade AI services (Google Vertex AI and Claude for Teams), whose providers do not train their models on your data.
- Professional advisers, such as auditors and lawyers, where necessary.
6. Transfers outside Singapore
Our team works across Singapore, Vietnam and other countries, and some of our service providers store data overseas. When personal data leaves Singapore, we take steps to make sure it is protected to a standard comparable to the PDPA.
7. How we protect it
Access is limited to the people who need it for their work. Data is stored on enterprise infrastructure and encrypted at rest, and management views in Yi.Suite stay inside your Finance function, visible only to the people you choose.
8. How long we keep it
We keep personal data only as long as we need it for the purposes above, or as long as the law requires — for example, accounting and tax records generally must be kept for at least five years. After that, we delete it or make it anonymous.
9. Your right to access and correct
You can ask to see the personal data we hold about you, how it has been used or disclosed in the past year, and to correct anything that is wrong. We will respond as soon as reasonably possible. We may charge a reasonable fee for access requests, and will tell you the amount first.
10. Data breaches
If a data breach is likely to cause significant harm, or is of a significant scale, we will notify the Personal Data Protection Commission and, where required, the people affected.
11. This website
This website has no forms and does not use analytics or advertising cookies. It loads fonts from Google Fonts, which may receive your device’s IP address. If you message us on WhatsApp, WhatsApp’s own privacy policy also applies.
12. Contact our Data Protection Officer
For questions, requests or to withdraw consent, write to our Data Protection Officer at [email protected] (subject: “Attention: Data Protection Officer”), or by post to the address in section 1.
13. Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.
Accounting, tax & corporate services
The everyday work, done properly. Since 1997.
Not every business needs a connected management view. Many just need their books, taxes and company filings handled by Chartered Accountants who get them right, on time, every year. That’s where we started — and it’s still the core of what we do.
Prefer a story to a service list? Hear one business owner explain it to another →
Since 1997Incorporated in Singapore
400+Clients today
FCA · ATA · ATPChartered Accountants and accredited tax professionals
What we do
One firm for the work every company has to get right.
Take one service or all of them. Either way, the same team knows your company from one year to the next.
Accounting & bookkeeping
Books kept up to date, so your numbers are ready when you, your bank or your auditor need them.
- Monthly bookkeeping and bank reconciliations
- Management accounts
- Year-end financial statements under SFRS
- XBRL financial statements for ACRA filing
Watch: Accounting playlist
Tax — corporate & GST
Filed correctly and on time, with the reliefs and exemptions you’re entitled to.
- Corporate income tax computations and filing with IRAS
- Estimated Chargeable Income (ECI)
- GST registration and GST returns
- Tax advisory on transactions and restructuring
Watch: Taxation Singapore · Rachel’s GST series · Rachel’s tax treaties series
Corporate secretarial
Your company kept in good standing with ACRA, from incorporation onwards.
- Company incorporation
- Representative Office setup for foreign companies
- Named company secretary
- Annual general meetings and annual returns
- Statutory registers, resolutions and changes of officers or shares
Watch: Corporate secretary playlist
Fractional CFO & advisory
Senior finance leadership for the months or moments you need it, without a full-time hire.
- Budgets, cash-flow forecasts and board reporting
- Bank and investor reporting
- Buy-side and sell-side support for acquisitions
- Finance function reviews
Wealth management structures
Accounting, tax and compliance for the structures families and investors use to hold and grow wealth in Singapore.
- Single family office (SFO) and NFO structures
- Variable Capital Companies (VCCs)
- Funds under the Section 13O and 13U tax incentive schemes
- Set-up support, accounting and ongoing compliance
When the basics aren’t enough
Growing past the paperwork?
If the same management questions come back every month — and someone rebuilds the answers in Excel each time — we can connect your business into one private view, using the systems you already have.
Talk to us
Tell us what you need filed, kept or fixed.
Send us a message about your company and the services you’re looking for, and we’ll come back with how we’d handle it.
Yi.Suite by AccountingBPO
Software built by the accountants who keep your books.
Our Chartered Accountants and developers work side by side, in-house. Every app in Yi.Suite started as a problem we had to solve for ourselves or a client — then became software.
Know first with Yi.ngdom. Act faster with Yi.Flow.
For owners and managers
Yi.ngdom
Your whole business, in one customised management view.
Yi.ngdom brings the numbers from across your business into a single view on your phone — built around the decisions you make, so you stop connecting the pieces yourself.
- Your budget, even if it lives in a Google Sheet
- Your books, straight from Yi.ncome
- Your cash flow and runway, from its own module
- AI reports — ask in plain English and Yi builds the chart
The client who lived it
One client wanted a single view of the business. Now they have it.
Their budget lived in the owner’s Google Sheet. The books lived in Yi.ncome. Cash flow sat in its own module. We brought all three together in Yi.ngdom — and added AI modules that build whatever report the owner asks for, like comparing each of their events with the same event in previous years.
He liked it so much, he gave us the next project: bringing their marketing data from Meta and their Drupal and Joomla websites into the same view.
Want to know who they are? Contact us and we’ll tell you — and introduce you, if they’re happy to talk.
Connected
Google Sheets budget · Yi.ncome books · Cash-flow module · AI reports
Next
Meta · Drupal · Joomla
For your teams
Yi.Flow
Where the work happens — across teams, countries and data sources.
We built Yi.Flow to run our own firm across Singapore, Vietnam, India and Korea. Now it connects your people the same way.
- Management questions go in; if the answer needs work, the right team gets a task
- Tasks, chat and approvals in one place, tracked until resolved
- AI summaries of projects across departments
- Every department’s dashboards, reviewed in the same place
Behind the view
The apps that keep the numbers flowing.
Use them on their own or together. They’re the same tools our own team runs every day.
Yi.mport
Client documents arrive and are processed around the clock — no one re-keying them.
Yi.ncome
Our accounting application, where the books are kept.
Yi.nvoice
Invoicing built from modules, customised to how you bill.
Yi.nform
Financial statements compiled automatically, IFRS-compliant.
意
Yi means purpose.
Technology with intention. Finance with clarity. Decisions with confidence.
Our purpose is to help you achieve yours.
How Yi.Suite was born
From the same pain points every year, to software we built ourselves.
We didn’t buy our way out of the problem. The people who lived with it every day designed the answer.
- 1
Workflow pain
Every app began with domain experts turning hard-won workflow knowledge into software.
- 2
Collaborate with AI
Large language models became a thinking partner — helping us debate problems, test best practices and bring ideas to life.
- 3
Build together
Our accountants and technologists built mock-ups, proofs of concept and working prototypes side by side.
- 4
Yi.Suite apps
For the first time, accountants could shape their own software — built for the work they know best.
That’s our purpose — and that’s why our mascot is named Yi.
Hear it from the people who built it
“Accountants Owning the Flow — From Data to Decisions”
Michelle Ten, our CEO, and Conan Ng on stage at the ISCA Tech Fair — in front of a room of fellow Chartered Accountants.
Watch the talk on YouTube →
See it working
Try Yi.Suite for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll show you which apps fit the decisions you need to make.
A technology firm, accounting firm or finance team? Bring your technology, your expertise, or the problem you’ve already solved.
Referring a client? Share our explainer →
Our story · How we did it for our own firm
An accounting firm, a lot of disconnected systems, and why we connected the work instead of moving the data. Four pages, about three minutes.
Behind the story
The real team, and where the work happens.
The webtoon is drawn. The people aren’t. Chartered Accountants in Singapore, and accountants and developers building together in Vietnam.
Running a business, not a firm?
See the connected view for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll start from the decisions you need to make.
A technology firm, accounting firm or finance team? Bring your technology, your expertise, or the problem you’ve already solved.
Referring a client? Share our explainer →
Our approach
Keep what you have.We’ll just connect the dots.
A new all-in-one platform means a huge transformation — and your business will keep changing anyway. So we start somewhere else.
- Start from your decisions
- Connect only what matters
- Keep it private
How we keep it private
- Where it lives
- On Google Cloud and Cloudflare — enterprise infrastructure, encrypted at rest.
- Who sees it
- It stays inside Finance, with access limited to the people responsible for each decision.
- How AI touches it
- Only through business-grade AI — Google Vertex AI and Claude for Teams — whose providers don’t train their models on your data.
- The rules we follow
- Personal data is handled in line with Singapore’s Personal Data Protection Act (PDPA).
A real conversation between a business owner and their CFO — dramatised, a little.
If the same question comes back every month, the answer shouldn’t be rebuilt in Excel every month.
Who we are
Built by accountants who lived it.
We’re Chartered Accountants and fractional CFOs. We built an AI-enabled management view for our own firm first — connecting operational and financial data without replacing the systems we already used. Now we help other companies do the same.
The conversation in those panels really happened at the airport — I was the CFO. My boss had more reports than ever and still didn’t feel in control. When our own firm hit the same wall across four countries, we built what I’d wished for back then: one private view, on the systems we already had. Now we build it for other businesses.
Start from your decisions
See the connected view for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll start from the decisions you need to make.
The problem
Is this you?
The owner has more reports than ever and still can’t see the whole company. The finance leader has all the information — in systems built to record it, not to answer the owner’s questions.
“If you can’t do anything with the data, it’s never going to be information.”
What changes
You don’t just know sooner. You act from the same place.
Two pieces of software and the people behind them: Yi.ngdom so your leaders know first, Yi.Flow so your teams act faster, and accountants who make sure the numbers mean something.
Know first
Yi.ngdom
The business reporting your CEO and heads of department choose to see — runway, the monthly story, the reports they asked for — on their phones.
Act faster
Yi.Flow
Where your teams work across countries. Ask a management question and, if it needs work, the right team gets a task — tracked until it’s resolved, with AI summaries and every department’s dashboards in one place.
The people behind it
Your accountants
Chartered Accountants and fractional CFOs who connect your systems, keep the numbers right, and add the context and judgement software can’t.
So you can…
Move first
Agree the partnership with confidence, because the numbers are already in front of you.
Act in time
Pause a large purchase when the view flags a cash exposure or a supplier-concentration risk — before it’s signed.
Decide together
See what changed, why, and what decision is needed — and decide as one leadership team.
Know First.Act Faster.
Built for owners and finance leaders of growing companies — several departments, often several entities, and no single view of the whole.
We build and run your private management view — with Chartered Accountants, our Yi.Suite technology, and the systems you already have.
“Change before you have to.”
Sales ⇄ Marketing · Finance
Sales and Marketing work from the same pipeline, so pricing and campaigns adjust together — and Finance sees revenue as it forms, not at month-end.
Data→Pillars ⇄ each other→Coherent information→Action
Action = business corrections · forecasts · growth
Start from your decisions
See the connected view for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll start from the decisions you need to make.
Who we are
The Friendly Team
Michelle Ten
Partner, CEO · AccountingBPO Singapore
Chartered Accountant SG (FCA) · FCCA · ATP (Income Tax/GST) · IPMDE (Masters)
Ying Hu Tianying
Partner · AccountingBPO Vietnam
FCA · FCCA · Master of Taxation · ATA (Income Tax/GST)
Rachel Chen
Associate Tax Partner
Chartered Accountant SG · ATP (Income Tax) · FCCA
Rachel on YouTube: 星耀SG视角
Conan Ng
Wealth and Legacy, Data Analytics
Director, 3v3.ai · Business enabler for Singapore, Taiwan, Vietnam and Korea
Watch our CEO at the ISCA Tech Fair: “Accountants Owning the Flow” →
Our wider network
Specialists we work alongside in legal, investment, markets and data.
Willy Tan
Director, Forbis
ASEAN CPA · BPO services across Singapore, Indonesia and China
Alex Dinh Quang Long
Partner, Apolat Legal (Vietnam)
Legal and investment · M&A and restructuring · Foreign investment and labour law
Amy Thục Đoan
Vietnam Project Director, G2B
Julien Hong
CEO, Before Sunrise Pte Ltd
Brand expansion strategist · Retail growth leader · Korea–Southeast Asia connector
Start from your decisions
See the connected view for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll start from the decisions you need to make.
Who we work with
Businesses that know first.
A glimpse of the businesses we work with today — dental groups and shipyards, gyms and cafés, engineers, designers and builders.
Since 1997Incorporated in Singapore
400+Clients today
ThousandsServed over nearly three decades
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Start from your decisions
See the connected view for yourself.
Try the Yi.Flow demo — no sign-up needed. Or book a clarity session, and we’ll start from the decisions you need to make.